Shipping Policy

Shipping costs in case of return will be borne by the customer.

Return policy. The return costs are borne by the customer except for our error.

Shipping costs have a cost of 6.5 euros. Products can be returned within a maximum of 10 business days.

Delivery

The User may place an order up to 10 days before the delivery date, but must take into account that products can vary considerably in price and availability, especially with regard to fresh products such as meat, fish or charcuterie, and at times like Christmas, Easter or summer. In this case, yomequedoenmijas.com. The businesses in charge of making their part of the order will review the order the day before or on the same day of shipment and will notify the user of the variations that it has suffered. If the user is not satisfied with the new conditions, they can cancel their order without any commitment.

Each time an order is to be sent, the buyer will receive an email after the purchase is completed, and it will be available for consultation in the customer area of ​​yomequedoenmijas.com. This original purchase order includes VAT and shipping costs.

Queries and claims should be directed to yomequedoenmijas.com by email to support. In the event that your order does not arrive in good condition, it is important that you state it on the delivery note of the delivery person at the time of delivery, and indicate the incident by email within a maximum period of 24 hours to resolve the incident as soon as possible.

Return and warranty

1. The right of withdrawal of consumers always and in any case will be governed by the provisions of current legislation and especially by the provisions of Chapter II, Title I of Book II of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.

2. Unless the law grants a longer period, the consumer and user will have a minimum period of fourteen calendar days to exercise the right of withdrawal.

3. The period referred to in the previous section will be computed from the receipt of the good object of the contract or from the conclusion of the contract if the object of the contract was the provision of services and this provided that the employer has complied with the duty of information and documentation established in the laws and especially in the following section.

4. The contracting entrepreneur must inform the consumer in writing in the contractual document, in a clear, understandable and precise manner, of the right to withdraw from the contract and of the requirements and consequences of its exercise, including the modalities of restitution of the good or service received. . You must also deliver a withdrawal document, clearly identified as such, stating the name and address of the person to whom it should be sent and the identification data of the contract and the contracting parties to which it refers. It is up to the employer to prove compliance with the above provisions.

5. The exercise of the right of withdrawal will not be subject to any formality, it being sufficient that it be accredited in any way admitted by law. In any case, it will be considered validly exercised by sending the withdrawal document or by returning the products received.

6. The exercise of the right of withdrawal will not imply any expense for the consumer and user. For these purposes, the place where the consumer and user has received the service will be considered the place of performance.

7. Once the right of withdrawal has been exercised, the parties must reciprocally restore the benefits without the consumer and user having to reimburse any amount for the decrease in the value of the good, which is a consequence of its use in accordance with the agreement or its nature, or by the use of the service.

8. The impossibility of returning the provision object of the contract by the consumer and user due to loss, destruction or any other cause will not deprive him of the possibility of exercising the right of withdrawal.

9. In these cases, when the impossibility of return is attributable to him, the consumer and user will be liable for the market value that the provision would have had at the time of exercising the right of withdrawal, unless said value was higher than the acquisition price, in which case he will be liable for it.

10. When the consumer and user have exercised the right of withdrawal, the entrepreneur will be obliged to return the sums paid by the consumer and user without withholding expenses. The return of these sums must be made without undue delay and, in any case, before 14 calendar days have elapsed from the date on which the consumer and user have informed of the decision to withdraw from the contract. After said period has elapsed without the consumer and user having recovered the amount owed, they will have the right to claim it in duplicate, without prejudice to the fact that they will also be compensated for the damages that have been caused to them in excess of said amount.